Goa Travel Agency – Terms and Conditions
These terms and conditions outline the agreement between Goa Travel Agency and our customers for all tour packages and services provided. Please read them carefully before booking a tour with us.
Booking and Payment:
1. To confirm your booking, a non-refundable deposit is required. The deposit amount varies depending on the package and will be communicated during the booking process.
2. Full payment is due before the tour start date. Failure to make full payment on time may result in the cancellation of your booking.
3. Payment can be made through various methods, as specified during the booking process.
Cancellation and Refunds:
1. Cancellation requests must be submitted in writing via email or through our official website.
2. The refund policy varies based on the time of cancellation and the specific tour package. Please refer to the cancellation policy provided during the booking process.
3. No refunds will be issued for any unused portion of a tour once it has commenced.
Alterations and Itinerary Changes:
1. Goa Travel Agency reserves the right to make changes to the itinerary, accommodation, or other tour elements due to unforeseen circumstances such as weather, natural disasters, political unrest, or other factors beyond our control.
2. We will make reasonable efforts to notify you of any changes in advance. In such cases, we will strive to provide alternative arrangements of equal or higher value.
Responsibilities and Liabilities:
1. Goa Travel Agency is not responsible for any injury, loss, damage, delay, inconvenience, or additional expenses incurred by the customer during the tour.
2. We recommend purchasing travel insurance to cover unforeseen circumstances.
Travel Documents:
1. Customers are responsible for ensuring they possess all necessary travel documents, including passports, visas, and any required permits. Goa Travel Agency is not liable for any issues arising from incomplete or incorrect documentation.
Code of Conduct:
1. Customers are expected to adhere to a code of conduct that respects local customs, traditions, and laws.
2. Goa Travel Agency reserves the right to terminate the tour of any customer whose behavior disrupts the enjoyment and safety of other travelers.
Privacy Policy:
1. Goa Travel Agency collects personal information for booking and communication purposes only. We do not share your data with third parties.
Applicable Law:
1. Any disputes arising from these terms and conditions will be governed by and construed in accordance with the laws of the country of India.
By booking a tour with Goa Travel Agency, you agree to these terms and conditions. If you have any questions or concerns, please contact our customer service team before confirming your booking.